WHAT TO DO IF ORDERS ARE RECIEVED IN INCOMPLETE OR BROKEN CONDITIONS?
If the product you received is broken or defective, we will ship a product replacement. Please inform us by filling the Return of Goods Form. We will contact you shortly.
In this case, to speed up the process of returning the product, please package the product together with all accessories and proof of purchase.
If you have any further questions regarding the return of a product, you can contact Bizzy Support at (021) 278 999 55 or email to firstname.lastname@example.org
HOW TO ISSUE A REQUEST FOR A RETURN OF FUNDS (REFUND)?
Before returning the product, please understand our return policy in order to ensure that your product is acceptable to be returned. Please fill out the Return of Goods Form. and we will help you shortly.
|Objective Reason||Broken||Product damaged during shipment or delivery|
|Defective||Product is defective as it does not work as described in the specification|
|Item that is delivered incorrectly||Product delivered is not accordant to the order (incorrect size or wrong color)|
|There is a component that is lost||Missing component to that written on the product packaging|
|Technical Problems||The product does not match the specifications, descriptions and pictures on the website (this problem is caused by web error / missing information)|
You can track the status of a returned product using the codes provided by the courier logistics or you can contact Bizzy Support at (021) 278 999 55 or email to email@example.com to see whether we have received the product back.
Your product will not be able to be returned if it has been more than 7 days from the date the product was received. If the product is sold under warranty, we advise you to immediately contact the service center that is written on the packaging or written on the warranty card.
(At the time of order)
|Return of Funds Method|
|Bank Transfer||Bank Transfer||3-7 working days|
|Via ATM||Bank Transfer||3-7 working days|